Acetek

Privacy policy

At Acetek IT Services Pte. Ltd. ("we", "us", "our"), we are committed to protecting the privacy and personal data of our users ("you", "your"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you use our services. By using our services, you consent to the collection and processing of your personal data as described in this Privacy Policy.

Data controller

The data controller responsible for the processing of your personal data is:

Acetek IT Services Pte. Ltd.

32 Pekin Street #05-01 Singapore (048762)

Collection and use of personal data

Personal data we collect

We may collect various types of personal data from you in connection with our services. This may include:

Contact information (name, email address, phone number, etc.)
Demographic information (age, gender, etc.)
Billing and payment information
Technical information (IP address, device information, browser type, etc.)
Usage data (pages visited, features used, etc.)
Any other personal data you voluntarily provide to us

How we use your personal data

We may use your personal data for the following purposes:

To provide and maintain our services
To process and fulfil your orders and requests
To communicate with you and provide customer support
To personalise and improve your experience with our services
To send you promotional and marketing communications (with your consent)
To comply with legal obligations
To protect our rights, property, or safety, and that of others

Data retention

We will retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable laws and regulations. Once your personal data is no longer required, we will securely delete or anonymise it.

Data sharing and disclosures

We may share your personal data with third parties in the following circumstances:

Service providers: We may engage trusted third-party service providers to assist us in delivering our services and performing related activities. These service providers will only process your personal data on our behalf and in accordance with our instructions.
Compliance with laws: We may disclose your personal data as required by applicable laws, regulations, or legal proceedings.
Business transactions: In the event of a merger, acquisition, or sale of our business assets, your personal data may be transferred to the relevant third party involved.

Data security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, alteration, or disclosure. However, please note that no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your personal data.

Your rights

You have certain rights regarding your personal data, subject to applicable laws and regulations. These rights may include:

The right to access, correct, or delete your personal data.
The right to restrict or object to the processing of your personal data.
The right to withdraw your consent at any time (where applicable).
The right to receive a copy of your personal data.

To exercise these rights, or if you have any questions or concerns regarding your personal data, please contact us using the information provided in the Contact Us section below.

Changes to this privacy policy

We may update or modify this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about our data practices.

Contact us

If you have any questions or concerns regarding this Privacy Policy, or if you would like to exercise your rights or make a complaint, please contact our Data Protection Officer using the following contact details:

Company Name: Acetek IT Services Pte. Ltd.

Address: 32 Pekin Street #05-01 Singapore (048762)

Registration Number: 202410639E

Email: contact@acetekitservices.com

We will respond to your inquiries and address your concerns as soon as possible.